Career Library· Media & Creative Arts

UX Researcher

A UX researcher studies user behaviour, needs, and pain points through interviews, usability testing, and analytics to shape intuitive digital products across technology, fintech, and consumer platforms. Leading organisations include Google, Microsoft, Airbnb, and IDEO, with pioneers such as Don Norman and Jakob Nielsen shaping user-centred design. Career progression can lead to roles such as Senior UX Researcher, Research Lead, and Head of User Experience.

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